Sauna & RLT Policies
SAUNA AND RED LIGHT THERAPY BOOKING & CANCELLATION POLICIES
At Elements at Rhode Island Hot Yoga, we strive to provide our valued guests with a relaxing and enjoyable spa experience. To ensure a smooth and fair booking process, we have established the following sauna booking policies:
Advance Booking: Sauna appointments must be made at least 3 hours in advance. We recommend making reservations well in advance to secure your preferred time slot. Appointments may be booked up to two weeks in advance.
Cancellation: If you need to cancel your sauna or red light therapy appointment, we kindly request that you do so at least 6 hours prior to the scheduled time. This allows us to accommodate other guests.
NO-SHOW / LATE CANCEL FEES:
No-Show Fees: Failure to arrive for your sauna appointment without prior cancellation notice will result in a $10 fee per booking. This fee compensates for the reserved time and potential loss of revenue.
Late Cancellation Policy: Cancellations made less than 6 hours before your scheduled sauna appointment are considered late cancellations.
Late Cancellation Fees: Repeated late cancellations (4x per month) will result in a $10 fee. Additional late cancellations will result in a $5 fee each . These fees will be reviewed by Wellness Center Management and billed at the end of each month.
To book a sauna or red light therapy appointment, you can:
- Book through the free RI Hot Yoga Mobile App or at rhodeislandhotyoga.com
- Call our front desk at (401) 714-0042 during our operating hours.
- Visit our spa in person to book your appointment.
- Sauna and red light therapy appointments are subject to availability.
- Please arrive 5-10 minutes before your scheduled time to allow for check-in and changing.
- Late arrivals may have the duration of their appointment adjusted accordingly.
- Appointments must exit the treatment room no more than 10 minutes after the completion of their service.
We understand that emergencies and unforeseen circumstances can arise. If you believe you have a valid reason for late cancellation or a no-show, please contact us by phone as soon as possible. Our management will review such cases on an individual basis and may consider waiving the fees at their discretion.
By booking a sauna appointment at Elements at Rhode Island Hot Yoga, you agree to abide by the terms and conditions outlined in this sauna booking policy.
We appreciate your understanding and cooperation in helping us provide the best spa experience possible. If you have any questions or need assistance with your booking, please do not hesitate to contact us.
Thank you for choosing Elements at Rhode Island Hot Yoga, and we look forward to serving you soon!